Frequently Asked Questions

There seems to be a gap in Spain between Independent Funeral directors, offering plans at a reasonable price but lacking the security of an established Trust or ability to cover a client overseas and Providers who seem to charge more than necessary. We want to be right in the middle and offer the best of both worlds. Our best-priced plan is only €2,250 and does the essentials.

If you are unsure whether you want to be buried or cremated, don't panic. We can cater to both, and the plans can be changed at any time. The difference is we cannot provide your burial plot or niche.

You can cancel and receive a full refund. With all our plans, we offer a 14-day cooling-off period. If you decide to cancel after this or if your family choose not to use our services at the time, we will provide a refund minus our €500 cancellation fee.

There is no age limit or health checks. Anyone over the age of 18 is entitled to a pre-paid funeral plan.

Yes. You can spread the cost of your funeral plan up to 5 years interest-free. The interest-free periods are based on your initial deposit. The higher the deposit, the less your monthly repayments will be.

The FCA doesn't have jurisdiction in Spain. We are required to follow the "/1997 Law for Funerary Services and general Spanish consumer Law. If you move to the UK permanently, we will transfer your plan at no extra cost to one of our many partners in the UK who are now fully FCA regulated.

All of our plans will ensure that all necessary costs are covered. The only caveat is if your family wanted us to use a funeral director that we have not previously agreed with you.

All our plans offer the equivalent service in Spain (including the Islands), Portugal, the Republic of Ireland and the UK. If you moved to the UK, we would transfer the plan to one of our many partners at no extra cost to you.

We do not hold onto your funds ourselves. Identical to the process in the UK, we will place your funds in a separate account to safeguard your investment if Compare Funerals ceases trading.

Yes. You could name two people on one plan; however, if you had a friend/family member pass away, we could transfer the plan into a 3rd parties name.

Funeral costs in Spain have risen 88% over the past decade. A significant incentive to get a plan in place is that it will secure your funeral cost at today's prices. Without a plan, you may not get access to assets until the funeral costs have been covered. In most instances, the funeral will not occur until the funeral director has received the full fee. This can result in expenses of keeping the deceased between €150 and €200 a day.

All Your family member or representative will need to do is; contact our 24-hour helpline on the plan certificate. We will contact the nominated Funeral Director, who will be with you as soon as possible. We always aim to be with you within 3 hours of initial contact.

If there is any outstanding balance, we will still collect you, and the family will have a choice; Clear the remaining balance, or we will refund what has been paid minus the cancellation fee.

With insurance, you can pay more than your family would ever get out. Additionally, insurance will only cover the cost and does not include the funeral arrangements. Therefore your family will be left with this added stress.

A funeral plan guarantees the cost of your funeral no matter how long you live. Once you have paid for your funeral, you stop paying and have complete peace of mind. And most importantly, a funeral plan allows you to put the arrangements in place. All your loved ones will have to do is make one simple phone call, and we will take care of the rest.

Yes, We can repatriate you to any country with an International Airport. We can also help with arranging a funeral in certain countries.

You are provided with our 24/7 emergency contact number. We also provide cards to keep on your person and give to friends. The cards also contain our emergency contact number.

Yes, all plans can be upgraded at anytime.

Yes. Your family will receive a death certificate in Spanish and an international one in English. We also provide a cremation certificate that allows the ashes to board a plane.

Yes, we can arrange for the ashes to be couriered aboard. This does incur an extra cost. Please ask us for more information.